JOB DESCRIPTION: Front Desk Clerks
LOCATION: Holiday Inn Downtown Omaha – Omaha, NE
The Holiday Inn Downtown Omaha is in search of people to join our front desk team with a passion for hospitality and customer service. The hotel is operated 24 hours a day, 7 days a week, and 365 days a year so a person must have a flexible schedule to include weekends and holidays.
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
QUALIFICATIONS AND REQUIREMENTS
- Must be able to read, write and speak the English language.
- Must be able lift at least 50 lbs. periodically during an 8-hour shift.
- Must be able to multi-task and handle customer interactions both positive and negative.
- Must be able to stand for an 8-hour shift.
- Must have a valid in state driver’s license to drive shuttle/van.
- Ability to walk, stand, push, pull, bend, reach overhead and execute repetitive motions